Now Hiring - General Manager in Sumner, WA

The Dobbs Truck Group is a growth company that successfully expands our operations and customer base through a high-quality team of employees.

Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies – Dobbs Peterbilt and Western Truck Center. These dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington.

We offer a competitive benefits package including medical, dental, vision, long-term disability, life insurance, and 401(k), as well as paid vacation and sick leave. Our Company is looking for long-term employees that we can invest in and grow with as we pursue our mission of being the premier commercial truck dealer group.

I. General Job Description

This position will direct Parts, Service, and Truck Sales operations through a team of frontline managers to achieve planned sales and profitability objectives, while adhering to established procedures for business conduct, safety, and personnel administration.

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Primary Responsibilities

Operations

• Provide Day to Day Leadership and Management over a multi-site business.
• Developing key performance goals and managing the performance of staff.
• Review analysis of activities, costs, operations, P&L statements and forecast data to determine progress toward stated goals and objectives for Parts, Service, and Truck Sales at assigned locations.
• Overseeing large projects and interpreting performance reports.
• Hiring new staff within a department or business unit.
• Ensuring that departments or units deliver quality offerings to clients.
• Improving internal processes for better productivity.
• Provide leadership for dispute resolution and improved working relationships with internal and external customers.
• Analyze operations head count requirements and ensure compliance with company policies.
• Manage compliance with state and federal regulations.
• Drive a culture of safety in the workplace.
• Managing the budget and monitoring the financial health of the assigned business unit.

Business Development

• Creating and implementing strategies for business growth .
• Lead sales efforts to maximize market share for New and Used Truck segments in assigned region.
• Conduct sales meetings to monitor and manage a robust pipeline of opportunities.
• Build relationships with key customers.
• Working closely with sales team and other senior staff to win new business and grow existing client base.

II. Minimum Job Qualifications

• 10 years of experience in the Class 8 heavy-duty trucking, construction equipment or agricultural equipment industries.
• Experience in Class 8 parts, service, and truck sales management.
• Demonstrated success in previous roles managing a sales and operations team.
• Strong Fixed Operations (Parts & Service) management experience.
• Familiarity with dealer business systems (Karmak, CDK, ADP, Procede or other major DBS).

III. Desired Job Qualifications

• Undergraduate degree in Business Administration, Management, Accounting, Marketing or other related field.
• MBA Preferred.
• Advanced knowledge of Microsoft Excel, Word, and Outlook.
• CRM and SRM System proficiency.
• Strong organization, communication, leadership, and managerial skills.
• Six Sigma, Lean or other Continuous Improvement training.
• Multi-site management experience.

IV. Mental Capability Requirements

• Comprehension: Ability to understand opposing points of view on highly complex issues, negotiate, and integrate different viewpoints.
• Organization: Ability to organize and prioritize work schedules of others on long-term basis.
• Reasoning & Decision Making: Ability to make decisions with significant impact on department’s credibility, operations, and services.
• Communication: Ability to formulate complex and comprehensive materials, such as legal documents, authoritative reports, official publications of major scope and impacts, and make formal presentations.
• Mathematics: Ability to compute, analyze, and interpret complex statistical data and develop forecasts and computer models.

V. Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands and arms to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear, and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.

VI. Common Expectations of Performance for all Employees

The following includes common expectations for all employees of the Company. The evaluation of job performance will be based on these common expectations as well as the position-specific responsibilities described above.

Communications, Teamwork, and Feedback to Others

• Contribute to a work environment that is based on trust and respect.
• Have discussions on a regular basis with their manager to discuss opportunities to best achieve individual performance objectives and departmental goals.
• Suggest ways to improve the efficiency of conducting their job duties.
• Promote continuous improvement and change to support company growth.
• Mentor others unselfishly.
• Give credit where it’s due.

Company Loyal Policies and Work Ethic

• Adhere to the policies contained in the Employee Handbook.
• Adhere to the Company’s Employee Conduct Policy.
• Support management decisions toward meeting company goals.
• Be open and receptive to new ideas, regardless of their origin.
• Make prudent decisions, which are based on the best interest of the Company and its long-term future.

We are an Equal Opportunity Employer

Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies – Dobbs Peterbilt and Western Truck Center.

Dobbs Peterbilt and Western Truck Center are equal opportunity employers that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. Dobbs Peterbilt and Western Truck Parts do not discriminate in hiring or employment on the basis of race, color, religious creed, national origin, sex, ancestry, pregnancy, genetic information, gender identity, sexual orientation, or marital status; or on the basis of age against persons whose age is 40 and over, or on the basis of physical or mental disability; or to disabled veterans or to Vietnam veterans.

We are proud to be an affirmative action employer and encourage minorities, women, individuals with disabilities, and veterans to join our team.